Privacy Policy
Information We Collect
We collect personal information that you provide voluntarily or that is necessary to deliver our services. This may include:
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Full name, contact number, and email address
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Travel preferences and booking details
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Passport and identification details (for travel arrangements)
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Payment information (processed securely through third-party platforms)
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Feedback, reviews, and communication history
We may also collect non-personal data automatically, such as your IP address, browser type, and browsing behavior, to improve website performance and user experience.
How We Use Your Information
We use the information collected to:
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Process travel bookings, quotations, and itineraries
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Communicate with you regarding travel arrangements or special offers
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Improve our website and customer experience
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Comply with legal and regulatory requirements
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Personalize your experience and provide relevant travel insights
We do not sell, rent, or trade your personal data to any third parties.
Sharing Your Information
Your information may be shared only when necessary with trusted third parties, including:
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Airlines, hotels, car rental companies, and other travel partners
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Payment processors and booking systems
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Regulatory authorities when required by law
All third parties are required to maintain the confidentiality and security of your information.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, please note that no online platform can guarantee complete security, and you share information at your own risk.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze traffic, and understand user behavior.
You can modify your browser settings to refuse cookies, but some features of the site may not function properly without them.
Your Rights
You have the right to:
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Access and correct your personal information
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Request deletion of your data (subject to legal requirements)
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Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
Links to Other Websites
Our website may include links to third-party sites (such as airlines or travel partners).
Please note that we are not responsible for the privacy practices of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us at:
Trip Travel
221-224 Independence Avenue,
Windhoek; Namibia (opposite Nampost)
+264 61 285 5700